员工胜任素质模型与任职资格全案(配套光盘)目录第1章员工胜任素质模型与任职资格.......................................................................................71.1胜任素质模型的基本内容.............................................................................................71.1.1胜任素质简述...................................................................................................71.1.2胜任素质识别...................................................................................................71.1.3胜任素质优化...................................................................................................81.1.4胜任素质模型图...............................................................................................81.2胜任素质模型的建立步骤.............................................................................................91.2.1模型构建的步骤...............................................................................................91.2.2模型构建流程图.............................................................................................101.3胜任素质模型的构建方式...........................................................................................111.3.1行为事件访谈法.................................................................................
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