1目录一、报告摘要................................................................................................................3二、报告数据................................................................................................................4（一）投诉领域分布.................................................................................................................4（二）投诉用户性别金额分布.................................................................................................5（三）投诉地区分布.................................................................................................................7（四）投诉问题类型分布.........................................................................................................7三、典型案例................................................................................................................8【典型案例一】“海狐海淘”.................................................................................................8【典型案例二】“小红书”...................................................................................................13【典型案例三】“洋码头”...................................................................................................17【典型案例四】“海淘1号”......................................
发表评论取消回复