用于应急响应的数字现金转账：喀麦隆的经验教训（英）-14页

PublicDisclosureAuthorizedDigitalCashTransfersforEmergencyResponse:PublicDisclosureAuthorizedLessonsfromCameroonPublicDisclosureAuthorizedIoanaBoteaandOmarNdiaye1PublicDisclosureAuthorizedExecutiveSummaryInresponsetotheCOVID-19pandemic,thegovernmentofCameroonlaunchedanemergencycashtransfersprograminurbanareas.Itaimedtomitigatetheadverseeconomicimpactsbyprovidingtemporaryincomesupporttopoorinformalsectorworkersunabletoaccessothersocialprotectionbenefits.Eightythousandbeneficiaries,mostlywomen,wereselectedtoreceivethreetransfersamountingtoUSD275(FCFA180,000).Aprocessevaluationwasconductedin2021todocumentlessonslearnedfromthisfirstexperiencewithdigitalgovernment-to-people(G2P)paymentsinCameroon.Theevaluationcombinedextensiveconsultationswithprojectimplementorsaswellasfocusgroupdiscussionsandphonesurveyswithbeneficiaries.Theresearchrevealedastrongdemandformobilemoneypaymentsamongtheurbancashtransfersbeneficiaries.Asubstantialmajority(78percent)expressedapreferenceforpaymentsdirectlyintotheirmobilemoneyaccountsratherthanincashorthroughothermethods.Thispreferencecanbelinkedtothealreadyhighpenetrationrates:95percentofbeneficiarieshadmobilemoneyaccountsbeforetheproject.However,it'simportanttoacknowledgethatthispreferencemightnotentirelyrepresentthebroaderpopulation,particularlyinruralareas.Challengespersistinthesereg...