在工作场所使用人工智能（英）-15页

USINGAIINTHEWORKPLACEOPPORTUNITIES,RISKSANDPOLICYRESPONSESOECDARTIFICIALINTELLIGENCEPAPERSMarch2024No.112ThispaperispublishedundertheresponsibilityoftheSecretary-GeneraloftheOECD.TheopinionsexpressedandtheargumentsemployedhereindonotnecessarilyreflecttheofficialviewsofOECDmembercountries.Thisdocument,aswellasanydataandmapincludedherein,arewithoutprejudicetothestatusoforsovereigntyoveranyterritory,tothedelimitationofinternationalfrontiersandboundariesandtothenameofanyterritory,cityorarea.Coverimage:©Kjpargeter/Shutterstock.com©OECD2024Theuseofthiswork,whetherdigitalorprint,isgovernedbytheTermsandConditionstobefoundatwww.oecd.org/termsandconditions.USINGAIINTHEWORKPLACE©OECD20243UsingAIintheworkplace:Opportunities,risksandpolicyresponsesIntroductionandpurposePolicymakersacrosstheglobearegrapplingwiththerapiddevelopmentsinartificialintelligence(AI)technologiesandtheiradoptionintheworkplace.EvenbeforetheadventofgenerativeAI,impressiveprogresshadbeenmadeinarangeofdomains,includingcomputervision,reasoning,problemsolving,aswellasreadingcomprehensionandlearning.EmployersarebeginningtouseAIapplicationstosiftthroughCVs,interactwithcustomers,allocate,direct,andevaluatework,andtoidentifyandprovidetraining.WorkersareusingAIinanincreasingnumberoftasks.TheadventofgenerativeAIhasresultedinashiftandaccelerationintheuse...