RESUMESHAWNXIAOObjective:BusinessAnalystAugust10,19821380013800088008008@163.comGuangzhou,GuangdongEDUCATION2012.09-2016.06SunYat-senUniversityAccounting(Bachelor)Westerneconomics,accountingcomputerization,marketing,intermediatefinancialaccounting,advancedfinancialaccounting,internationalfinance.JOBEXPERIENCE2015.07-2015.09BankofChinaCustomerserviceJobdescription:Providingcustomserviceincluding724financialconsultations,tradingassistants,Q&Asandcustomercaresthroughstafftosettle,telephoneandinternet.caresthroughInthecasesofwhichclients’problemscouldnotbesolvedonline,transfertheinformationtothebackstafftosettle,andtrackthesettlementsbeforecommunicatingwiththeclients.Abidingtheregulationsandworkingcloselywiththeoperatingadministrationandotherco-workers.2015.07-2015.09BankofChinaCustomerserviceJobdescription:Providingcustomserviceincluding724financialconsultations,tradingassistants,Q&Asandcustomertelephoneandinternet.Inthecasesofwhichclients’problemscouldnotbesolvedonline,transfertheinformationtothebackandtrackthesettlementsbeforecommunicatingwiththeclients.CERTIFICATEQualificationCertificateofJuniorAccountantQualificationCertificateofAccountingProfessionHavingpassedtheEnglishtestofCertifiedManagementAccountant(CMA)P1CertificateofLevel2inNationalComputerRankExaminationSPECIALSKILLSBeingfamiliarwithaccountingtheoryMasteringshareoption,futuresandforeigncurrencyhedge.Masteringriskmanagement.ABOUTMEI’mfamiliartorelatedregulationsandinstitutions,thusabletocontroltheriskofbankoperation.Consequentlymypositiveattitudeandstrongabilityoflearningledtomyoutstandingacademicachievement.Withacreativeanddynamicmind,I’mkeenonattendingsocialpracticeandvolunteerworkwithaqualityofhardworkingandrigor.Lastbutnotleast,I’malwayshonestbystickingtomypromiseandalwayswillingtocommunicatewithothersortohelpthemwithagreatsenseofteamwork.
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